080-30601000 | response@indisouk.com

Indisouk Terms of Use

 

The Website www.Indisouk.com is owned by Girnar Newtel Solutions Private Limited which is one of the leading internet E-Commerce companies.

 

The following Terms and Conditions apply in relation to your online purchase of products through its website www.indisouk.com  (“website”) and you agree to be bound by these terms and conditions and any additional terms and conditions presented during the purchasing process.

 

Platform for Transaction and Communication


1. All commercial/contractual terms are offered by and agreed to between buyers and sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Indisouk does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the buyers and sellers.

2. Indisouk does not make any representation or warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website. Indisouk does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. Indisouk accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

3. Indisouk is not responsible for any non-performance or breach of any contract entered into between buyers and sellers. Indisouk cannot and does not guarantee that the concerned buyers and/or sellers will perform any transaction concluded on the Website. Indisouk shall not and is not required to mediate or resolve any dispute or disagreement between buyers and sellers.

4. Indisouk does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that you choose to deal with on the Website and use your best judgment in that behalf.

5. Indisouk does not at any point of time during any transaction between buyer and seller on the Website come into or take possession of any of the products or services offered by seller nor does it at any point gain title to or have any rights or claims over the products or services offered by seller to buyer.

6. At no time shall Indisouk hold any right, title or interest over the products nor shall Indisouk have any obligations or liabilities in respect of such contract entered into between buyers and sellers. Indisouk is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.



8. At no time shall Indisouk hold any right, title or interest over the products nor shall Indisouk have any obligations or liabilities in respect of such contract.

9. Indisouk is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

 

Rules of Conduct On Site
 

1. You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

2. Indisouk may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of Indisouk violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.

3. Any information provided by you on this site shall not be misleading in any way.

4. You may not post or transmit Content, (even if made in a joking, sarcastic or unintended manner), if it in any way:
  a. is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm of any kind against any group or       individual;
  b. harasses or advocates harassment of another person;
  c. involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;
  d. promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
  e. infringes upon or violates any third party's rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email       address, physical address or phone number) or rights of publicity;

  f. promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as      providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  g. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  h. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
  i. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
  j. contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the       minor or his or her legal guardian).
  k. tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or to       profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from       other users;
  l. engages in commercial activities and/or sales without Purplle’s prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” items       related to the Sites. Throughout this Terms of Use, Girnar NewTel’s “prior written consent” means a communication coming from Girnar NewTel’s legal department, specifically in response to your request,       and specifically addressing the activity or conduct for which you seek authorization;
  m. solicits gambling or engages in any gambling activity which Girnar NewTel, in its sole discretion, believes is or could be construed as being illegal;

  n. contains viruses, time bombs, rojan horses, cancelbots, worms or other harmful or deleterious components or devices;
  o. interferes with another user's use and enjoyment of the Sites or any other individual's user and enjoyment of similar services;
  p. refers to any website or URL that, in the sole discretion of Girnar NewTel, contains material that is inappropriate for the Sites, contains content that would be prohibited on the Sites, or violates the letter or       spirit of these Terms of Use.

5. You must use the Sites in a manner consistent with any and all applicable laws and regulations. Illegal and/or unauthorized uses of the Sites, including without limitation, collecting usernames and/or email addresses of registered members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Sites, are not permitted. This includes the unauthorized interception of the data stream coming from or going into the Sites, as well as attempting to gain unauthorized access to the Sites or exceeding your authorized access.

6. You may not engage in advertising to, or solicitation of, other users through the Sites to buy or sell any products or services, including, but not limited to, products or services related to the Sites. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Sites. It is also a violation of these Terms of Use to use any information obtained from the Sites in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of the Sites without their prior explicit consent. In order to protect our users from such advertising or solicitation, Indisouk reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period to a number which Indisouk deems appropriate in its sole discretion.

7. You understand that Indisouk has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Sites) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

8. Indisouk reserves the right, but has no obligation, to monitor the materials posted in the public areas of the Sites. Indisouk shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of Girnar NewTel, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST IN THE PUBLIC AREAS OF THE SITES AND IN YOUR PRIVATE MESSAGES. Please be advised that Content posted in public areas of the Sites does not necessarily reflect the views of Girnar NewTel. In no event shall Indisouk assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Sites. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.

9. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Sites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Indisouk shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Sites.

10. It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on the Sites and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the Sites, and that the recipient may use such information to harass or injure you. Indisouk does not approve of such unauthorized uses but by using the Sites you acknowledge and agree that Indisouk is not responsible for the use of any personal information that you publicly disclose or share with others on the Sites. Please carefully select the type of information that you publicly disclose or share with others on the Sites.

11. Indisouk shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

 

Selling

 

As a registered seller, you are allowed to list item(s) for sale on the Website in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on our Website. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Website. All listed items must be kept in stock for successful fulfilment of sales.

The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Website. Indisouk reserves the right to delete such multiple listings of the same product listed by you in various categories.

 

Other Businesses

 

Indisouk does not take responsibility or liability or warrant including but not limited to, the actions, products, content and services on Girnar NewTel’s website, which are linked through including but not limited to Affiliates and sites using Girnar NewTel’s APIs. In addition, Indisouk provide links to the sites of affiliated companies and certain other businesses for which, Indisouk is not responsible for examining or evaluating the products and services offered by them, and we do not warrant the offerings of, any of these businesses or individuals or the content of their website.

 

Links

 

This site may contain links to other web sites or you may be linked through other web sites ("Linked Sites"). The Linked Sites are for your convenience only and you access them at your own risk. We are not responsible for the content of the Linked Sites, whether or not Indisouk is affiliated with sponsors of the sites.
We do not in any way endorse the Linked Sites.
We welcome links to this site. You may establish a hypertext link to this site, provided that the link does not state or imply any sponsorship or endorsement of your site by Girnar NewTel. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the Website, including any logos or characters, without the express written consent of the owner of the mark or materials. You must not frame or otherwise incorporate into another web site or present in conjunction with or juxtaposed against such a web site any of the content or other materials on the Website without our prior written consent.

 

Privacy

 

Use of the Site is governed by our Privacy Policy, which can be located at http://indisouk.com/privacy-policy.html

 

MANDATORY DECLARATION

 

1. You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.

2. You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

 

Disclaimer Of Warranties And Liability

 

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided by Indisouk on an “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Indisouk does not warrant that:
1. This website will be constantly available, or available at all; or
2. The information on this website is complete, true, accurate or non-misleading.
Indisouk will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, this website.

 

Indisouk does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through this site; their servers; or electronic communication sent from Indisouk are free of viruses or other harmful components.
Nothing on this website constitutes, or is meant to constitute, advice of any kind.

 

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, you consent to be contacted by Indisouk via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates. Indisouk will not use your personal information to initiate any promotional phone calls or SMS's.

 

While availing any of the payment method/s offered by Girnar NewTel, Indisouk is not responsible or takes no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to :

1. lack of authorization for any transaction/s,
2. or exceeding the preset limit mutually agreed by you and between your "Bank/s",
3. or any payment issues arising out of the transaction,
4. or decline of transaction for any other reason/s.

 

Applicable Law

 

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Bangalore. Jurisdictional Issues/Sale in India Only
Unless otherwise specified, the material on the Website is presented solely for the purpose of sale India. Indisouk makes no representation that materials on the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Indisouk is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

 

Trademark, Copyright and Restriction

 

This site is controlled and operated by Girnar NewTel. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on Website owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

 

Your Account

 

You agree that any use on the site is at your own risk and Indisouk is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on the Website are not for people below aged 18, however any products available for children below age 18, can be bought by adults.

 

Copyright complaint

 

We at Indisouk respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at response@newtel.in

 

Risk of loss

 

All items purchased from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

Product Description

 

Indisouk tries to be as accurate as possible. However, Indisouk does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.

 

Pricing/Typographical error

 

Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. Indisouk will try to be accurate, however if you come across any difference in pricing on the Website pre and post orders, we request you to contact us within 72 (Seventy Two) hours of placing your order. Indisouk shall then refund the difference amount within 10-15 business days of intimation. The mode of refund will be the same as at the time of placing the order or as specified in the refund policy. Cash on Delivery order refunds will be done by Cheque. If Indisouk comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order.

 

REFUNDS & CANCELLATIONS

 

Indisouk hopes that you never have to cancel or return a product. At the same time, we would be there to help you whenever you do so due to certain circumstances. As a first step we are laying out our cancellation and return policy to take care of your hassles.

 

ORDER HAS NOT BEEN SHIPPED YET: Any order which has not been shipped can be cancelled partially or fully. The amount paid by you (if it is a prepaid order) would be refunded to you and should reflect in your account in 7-10 days.

 

ORDER WAS DAMAGED WHEN RECEIVED: We mandate that sellers listed on our website take utmost care while packaging to ensure that the product reaches you the way you had seen it on our website. However, due to situations beyond control, the items delivered might get damaged in transit. The sellers would replace or cancel your order under such circumstance. We would request you to inform us and the sellers of the damage within 48 hours of receipt of order.. Any refund would happen only after proper check of the damaged material.

 

INCORRECT ITEMS RECEIVED: We are proud of the robustness of our fulfilment process and the right shipment would reach the right person at the right place. In case you receive items that are different from the ones you ordered, we will require the sellers to ship the right items to you right away. Please send us an email at response@newtel.in with the order ID and complaint details. We would respond to it in 48 hours. We would try and reverse pick up the product from your location wherever possible, at other locations we will try and find a mutually agreeable solution. Refund would be processed after the item has been shipped back or picked up from customer location.
Any other reasons for cancellation or return would be handled on a case to case basis 

 

Following shall not be eligible for return or replacement
1. Damages due to misuse of product
2. Incidental damage due to malfunctioning of product
3. Any consumable item which has been used or installed
4. Products with tampered or missing serial / UPC numbers
5. Any damage / defect which are not covered under the manufacturer's warranty
6. Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered

Refunds are made as follows:
1. If the payment was made in cash then the refund is made in the form of coupon codes
2. If the payment is made using a credit/debit card (or any form of net banking) then the amount is credited back to the same account from which the payment was made.

 

Cancellation of order

 

Indisouk reserves the right to cancel any order without any explanation for doing so, under situation where Indisouk is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Website policy or for any other reason. However, Indisouk will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

 

Applicable Law

 

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Bangalore.

Jurisdictional Issues/Sale in India Only
Unless otherwise specified, the material on the Website is presented solely for the purpose of sale India. Indisouk makes no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Indisouk is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

 

Trademark, Copyright and Restriction

 

This site is controlled and operated by Girnar NewTel. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on the Web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

 

Your Account

 

You agree that any use on the site is at your own risk and Indisouk is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Products sold on the Website are not for people below aged 18, however any products available for children below age 18, can be bought by adults.

 

Copyright complaint

 

We at Indisouk respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at response@newtel.in

 

Risk of loss

 

All items purchased from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

Our Contact

 

Please any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Site to response@newtel.in